Secondary ICT Support

Our technical support packages provide complete flexibility

Secondary ICT Support

Our ICT support packages provide complete flexibility for you to determine how much support your schools requires and when you need it. From 'lights on' systems maintenance and support, to providing dedicated expert technicians to complement your on-site ICT support team, we work closely with our customers to ensure that the optimum level of support is available at all times to meet their individual requirements. Examples of how we can help include:-​

  • Expert systems maintenance and monitoring with specific expertise in the management of physical and virtual servers and wired and wireless networks
  • Dedicated on-site technical assistance with a friendly, professional and reliable approach
  • Full management of the technical handover from your existing support provider
  • Provision of a full technology audit providing a clear overview of existing onsite and cloud technologies with recommendation for future improvements and growth
  • Dedicated remote support capability allowing issues to be resolved quicky and efficiently
  • Advice and assistance for all new technology requirements across key school networks, classroom technologies and curriculum requirements
  • Secure, remote backup solutions providing additional security for critical and ‘whole of school’ data, and assisting with GDPR compliance
  • Fully DBS checked professionals
  • Cyber and network security advice and guidance

A full and free-of-charge ICT healthcheck is available to all schools looking for an alternative to their current ICT support provider on a no-obligation basis. A full independent audit report providing key recommendations and advice will be provided with any subsequent migration of service being included free-of-charge.

Please contact ​us today to arrange your visit.