Primary ICT Support

Our ICT support packages provide complete flexibility

Primary ICT Support

Our ICT support packages provide complete flexibility for you to determine how much support your schools requires and when you need it. Remote monitoring and maintenance of your school network and access to our remote support team comes as standard with all our packages, with the following options allowing you to create your own bespoke support package to meet your individual needs:-

  • Regular on-site technical assistance with a friendly, professional and reliable approach
  • Flexible onsite support sessions from once or twice a week to once a term
  • Dedicated access to Blue Box Group support desk to quickly and easily raise issues
  • Secure, remote backup solutions providing additional security for critical and ‘whole of school’ data, and assisting with GDPR compliance
  • Assistance with safeguarding and online security
  • Additional support for MIS issues including SIMS, Scholarpack, and other MIS solutions
  • A wide range of curriculum and hardware training solutions to help you get the best out of your investment in ICT
  • Same-Day Support for Ofsted inspections included as part of our on-site support packages
  • Fully DBS checked professionals
  • Cyber and network security advice and guidance

A full and free-of-charge ICT healthcheck is available to all schools looking for an alternative to their current ICT support provider on a no-obligation basis. A full independent audit report providing key recommendations and advice will be provided with any subsequent migration of service being included free-of-charge.

Please contact ​us today to arrange your visit.