Primary ICT Support
Our ICT support packages provide complete flexibility
Primary ICT Support
Our ICT support packages provide complete flexibility for you to determine how much support your schools requires and when you need it. Remote monitoring and maintenance of your school network and access to our remote support team comes as standard with all our packages, with the following options allowing you to create your own bespoke support package to meet your individual needs:-
- Regular on-site technical assistance with a friendly, professional and reliable approach
- Flexible onsite support sessions from once or twice a week to once a term
- Dedicated access to Blue Box Group support desk to quickly and easily raise issues
- Secure, remote backup solutions providing additional security for critical and ‘whole of school’ data, and assisting with GDPR compliance
- Assistance with safeguarding and online security
- Additional support for MIS issues including SIMS, Scholarpack, and other MIS solutions
- A wide range of curriculum and hardware training solutions to help you get the best out of your investment in ICT
- Same-Day Support for Ofsted inspections included as part of our on-site support packages
- Fully DBS checked professionals
- Cyber and network security advice and guidance
A full and free-of-charge ICT healthcheck is available to all schools looking for an alternative to their current ICT support provider on a no-obligation basis. A full independent audit report providing key recommendations and advice will be provided with any subsequent migration of service being included free-of-charge.
Please contact us today to arrange your visit.
Nigel Brooke-Smith
We are grateful to Blue Box IT for their continuing expert support of all IT matters here at Greystones Primary School. Danny, our IT support engineer, is a seamless part of our staff team; always has a pleasant temperament with the staff and pupils and a very caring attitude towards his work here.
Excellent support is also given by the helpdesk staff, and problems are resolved swiftly and expertly. We have a diverse range of IT support needs from time to time, and nothing appears to be too trivial or too complicated. Thank you for your dedication, attention to detail, and excellent customer service.
Paul Stockley
We have been working closely with Blue Box IT for a number of years. Whenever we have a problem they respond straight away either by telephone or in person and nothing is ever too much trouble. Everybody at Blue Box IT is approachable and friendly, the rapport between Blue Box staff and our staff is excellent. As well as providing outstanding IT support in our school, they have delivered bespoke training to our staff. They have excellent knowledge about the IT requirements of a school and we have every confidence in recommending Blue Box IT to other organisations that require expert IT advice, support and training
Dan Lowe
We have been working with Blue Box IT for a few years and are extremely pleased with the service we have received; they are very responsive to our needs and quite literally no job or request is too big or too small. We have a visit from an onsite engineer, who is very personable and very knowledgeable. An expert in his field.
Their understanding of how a school works, not just the ICT, makes such a difference in dealing with them.
With budgets so tight, value for money is imperative and Blue Box IT always looks for the best option at the best price. I fully recommend this company!”